Privacy Policy

Y Bryn a'r Bragdy

Effective Date: 28.04.25

At Y Bryn a'r Bragdy ("we," "our," "us"), we are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information, in accordance with the UK General Data Protection Regulation (GDPR) and related data protection laws.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Details: Name, address, email address, telephone number.
Booking and Reservation Details: Dates of stay, preferences, special requests.
Payment Information: Billing address and payment card details (handled securely via third-party providers).
Technical Information: IP address, browser type, device information, website browsing actions and patterns.
Marketing Preferences: Communication preferences and feedback.
Other: Any additional information you voluntarily provide (e.g., dietary needs, event requirements).

2. How We Use Your Information

We use your personal information to:

Process and manage bookings, stays, and services.
Communicate with you regarding your booking, inquiries, or feedback.
Improve our website, services, and customer experience.
Send you marketing communications where consent has been given.
Comply with legal, tax, and regulatory obligations.

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Performance of a contract: Managing your booking or stay.
Compliance with a legal obligation: Tax, accounting, or regulatory purposes.
Legitimate interests: Improving our services and communicating with past guests.
Consent: Where you have agreed to marketing communications.

4. Sharing Your Information

Your personal information may be shared with:

Service providers and third parties who assist us in operating our business (e.g., booking platforms, payment processors).
Legal and regulatory bodies when required by law.
Other entities in the event of a business transfer.

We will never sell or rent your personal information to third parties.

5. Data Security

We have put in place appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

While we strive to protect your information, no method of transmission over the Internet is completely secure. We encourage caution when sharing information online.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

7. Your Data Protection Rights

Under the GDPR, you have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data ("right to be forgotten").
Object to or restrict processing of your data.
Request the transfer of your data to another party.
Withdraw your consent where processing is based on consent.

To exercise your rights, please contact us at:
📧enquiries@y-bryn.wales | 📞 01239 611890

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The updated policy will be published on our website with a new effective date.

GDPR Compliance Notice

Y Bryn a'r Bragdy fully complies with the UK General Data Protection Regulation (GDPR).

We are committed to:

Processing your data lawfully, fairly, and transparently.
Collecting your data only for specified, legitimate purposes.
Keeping your personal data accurate and up-to-date.
Protecting your data with appropriate security measures.
Respecting your rights to access, correct, erase, and manage how your data is processed.

If you have any questions or concerns about our use of your personal data, please contact:
📧 enquiries@y-bryn.wales | 📞 01239 611890