Y Bryn a’r Bragdy  Disability Access Policy

Commitment

Y Bryn a’r Bragdy is committed to providing an inclusive and welcoming environment for all our customers. We recognise our responsibilities under the Equality Act 2010 and aim to ensure that everyone, including people with disabilities, has equal access to our facilities.

 

Accessibility of the Building

• Certain areas of the restaurant have an entrance that is step-free and accessible via [automatic doors/ramp]. 

        (Please inform us at time of book if you require an accessible seating arrangement to ensure a smooth visit)

• Corridors and doorways are designed to accommodate wheelchair users.

• Accessible toilets are available in public areas.

 

Services and Assistance

 

• Assistance dogs are welcome throughout, including dining area and bar area.

• Staff are trained to offer assistance where required, while respecting the independence of our customers.

• Large-print menus and information can be provided.

 

Parking

• Accessible parking spaces are located close to the entrance.

 

Emergency Procedures

• In the event of an emergency, staff are trained to provide appropriate assistance to customers with disabilities.

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Booking and Information

• Customers should inform us of any specific requirements when booking so we can make suitable arrangements.

• Our website is designed to meet accessibility standards, and additional support is available by phone or email.

 

Feedback

We welcome feedback on our facilities and services. If you experience any difficulties or have suggestions for improvement, please contact:

 

Mike Griffin,

General Manager

OR

Kerrianne Curran

Assistant manager

 

Email: enquiries@y-bryn.wales

Phone: 01239 611890